The National Coalition on Care Coordination (N3C) is a national membership coalition of organizations dedicated to improving the quality of care for individuals through support for care coordination in health and social sectors.
N3C is co-chaired by Patricia Volland of the Social Work Leadership Institute and by Robyn Golden of Rush University Medical Center’s Health and Aging Department, and is housed administratively at Rush Health and Aging.
Formed in 2008 as a partnership between the New York Academy of Medicine’s Social Work Leadership Institute and the American Society on Aging, the National Coalition on Care Coordination is a national membership coalition of organizations dedicated to improving the quality of care for individuals through support for care coordination in health and social sectors. The coalition is composed of over 100 individual members representing over 50 organizations, including consumer, aging, social service, health care, family caregiver, and professional organizations. Today, the coalition is led by the Social Work Leadership Institute and Rush University Medical Center’s Health and Aging Department.
The purpose of the National Coalition on Care Coordination is to advocate for the enactment of public policies and programs that support coordinated and integrated care. The coalition's goal is to foster effective links and collaborative relationships between health care and long-term services and supports to improve the care experience and quality of life outcomes for vulnerable populations – with particular focus on older adults. The coalition believes that care coordination should do the following:
- Be patient centered
- Be supportive of family and informal caregivers
- Be accessible
- Take an interdisciplinary approach
- Focus on chronic care and health care transitions
- Bridge health and social services
- Employ a comprehensive assessment
- Implement and monitor a flexible care plan
N3C events and proceedings
- Measurement and Evaluation in Transitional Care - Lessons From the Field, Aging in America 2017, Annual Conference of the American Society on Aging (N3C co-sponsored event, part of ASA Managed Care Academy)
- Quality Measurement and the Community’s Role in Meeting Quality Goals, Aging in America 2016, Annual Conference of the American Society on Aging (N3C co-sponsored event, part of ASA Managed Care Academy)
- Potential and Strategies for Care Coordination In a “Post-Acute Care” World, Aging in America 2015, Annual Conference of the American Society on Aging (N3C co-sponsored event)
- Building the Business Case: Responding to the Changing Environment for the Aging Network, Aging in America 2014, Annual Conference of the American Society on Aging (N3C co-sponsored event)
- National Forum on Care Transitions: It Takes a Village, Aging in America 2013, Annual Conference of the American Society on Aging (N3C co-sponsored event)
- A Person-Centered Approach to Improving Care and Managing Costs, Aging in America 2012, Annual Conference of the American Society on Aging (N3C member Lois Simon, MPH, President, Commonwealth Care Alliance)
- Improving Transitional Care by Involving Family Caregivers, Aging in America 2012, Annual Conference of the American Society on Aging (Moderated by N3C member Lynn Friss Feinberg, MSW, Senior Strategic Policy Advisor, AARP Public Policy Institute)
- Development of N3C: History, Achievements, and Ongoing Efforts Toward Creating Consensus on Care Coordination, Aging in America 2011, Annual Conference of the American Society on Aging
- N3C Statement at Older Americans Act Stakeholder Meeting, N3C Steering Committee member Brian Lindberg spoke to the Senate Subcommittee on Primary Health and Aging and the Committee on Health, Education, Labor, and Pensions, 2011
N3C and member-produced publications and resources
- How comprehensive care coordination, community connections, and person-directed care can make a difference, N3C Steering Committee members and others, February 2017
- Making It Safe to Grow Old: A Financial Simulation Model for Launching MediCaring Communities for Frail Elderly Medicare Beneficiaries, Altarum's Center for Elder Care and Advanced Illness and others, 2016
- Building the Business Case: Community Organizations Responding to the Changing Healthcare Environment for Aging Populations, N3C, Collaborative Consulting, & SCAN Foundation, February 2015
- Care Coordination Issue Brief, Eldercare Workforce Alliance & N3C
- Interprofessional Care Coordination: Looking to the Future, New York Academy of Medicine, 2013
- Strong Social Support Services, Such As Transportation And Help For Caregivers, Can Lead To Lower Health Care Use And Costs, N3C Steering Committee members, Health Affairs, March 2013
- Expanding Research on Care Coordination for Older Adults: A Discussion of Programs, Methods, and Outcomes, New York Academy of Medicine, February 2013
- The Transitional Care and Comprehensive Care Coordination Debate, N3C Steering Committee members, Generations (the Journal of the American Society on Aging), Winter 2012-13
- Strengthening Services for Older Adults Through Changes to the Older Americans Act, The Social Work Leadership Institute of The New York Academy of Medicine and N3C, 2011
- Implementing Care Coordination in the Patient Protection and Affordable Care Act, N3C
- Perspectives on Care Coordination: Voices of Older New Yorkers, The New York Academy of Medicine Center for Evaluation, 2010
- The Promise of Care Coordination: Models that Decrease Hospitalizations and Improve Outcomes for Medicare, Randall Brown, Ph.D., Mathematica Policy Research, Inc., Commissioned by N3C, 2009
- Who is Qualified to Coordinate Care?, The New York Academy of Medicine, 2009
- Structuring, Financing, and Paying for Effective Chronic Care Coordination, Robert Berenson, MD, and Julianne Howell, PhD, Commissioned by N3C, 2009
N3C monthly newsletters
Other relevant articles and resources
- The Playbook: Better Care for People with Complex Needs
- The Aging and Disability Business Institute
- Care Redesign Guide: Better Health and Lower Costs for People with Complex Needs, Institute for Healthcare Improvement
- Community-based Care Transitions Program White Paper, National Transitions of Care Coalition and National Association of Area Agencies on Aging, 2014
- Achieving Person-Centered Care Through Care Coordination, The SCAN Foundation, 2013
- Coordinated Care, Provided by Interdisciplinary Team, Improves Health, Eldercare Workforce Alliance, 2013
- "Just Like I'm Saving Money in the Bank": Client Perspectives on Care Coordination, Article in The Journal of Gerontological Social Work, October 2011
N3C's greatest strength is our dedicated coalition membership of advocacy organizations, policymakers, and care professionals. N3C provides a platform for its diverse membership - policymakers and advocates, as well as those who develop and implement programs - to learn from each other's work and discuss how policies can support practice change and vice versa. Members convene at all-member meetings during the national conferences to share information, present issues, ask for feedback, and collaborate on finding ways to improve care coordination provisions on the national level. N3C’s Steering Committee is a dedicated group that meets monthly and circulates a monthly newsletter to all members, sharing relevant resources and updates and highlighting the work of member organizations. We also frequently invite guest speakers to join our conversations to build further collaborations and to better understand the connections between policy and practice.
If you are interested in joining N3C and in receiving our monthly newsletter and announcements, please sign up directly here or contact N3C program chairs Robyn Golden or Pat Volland. Membership is free and is a wonderful way to connect with others doing this important work.
Questions? Interested in learning more, or in discussing care coordination with us? Or, would you like to become a member and receive our newsletter? Please contact N3C co-chairs Pat Volland (email@example.com) and Robyn Golden (firstname.lastname@example.org).