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National Coalition on Care Coordination

The National Coalition on Care Coordination (N3C) is a national membership coalition of organizations dedicated to improving the quality of care for individuals through support for care coordination in health and social sectors.

N3C is co-chaired by Patricia Volland of the Social Work Leadership Institute and by Robyn Golden of Rush University Medical Center, and is housed administratively at Rush's Center for Health and Social Care Integration.

About N3C

Formed in 2008 as a partnership between the New York Academy of Medicine’s Social Work Leadership Institute and the American Society on Aging, the National Coalition on Care Coordination is a national membership coalition of organizations dedicated to improving the quality of care for individuals through support for care coordination in health and social sectors. The coalition is composed of over 100 individual members representing over 50 organizations, including consumer, aging, social service, health care, family caregiver, and professional organizations. Today, the coalition is led by the Social Work Leadership Institute and Rush University Medical Center’s Health and Aging Department.


The purpose of the National Coalition on Care Coordination is to advocate for the enactment of public policies and programs that support coordinated and integrated care. The coalition's goal is to foster effective links and collaborative relationships between health care and long-term services and supports to improve the care experience and quality of life outcomes for vulnerable populations – with particular focus on older adults. The coalition believes that care coordination should do the following:

  • Be patient centered
  • Be supportive of family and informal caregivers
  • Be accessible
  • Take an interdisciplinary approach
  • Focus on chronic care and health care transitions
  • Bridge health and social services
  • Employ a comprehensive assessment
  • Implement and monitor a flexible care plan

Recent actions and relevant resources

N3C events, proceedings, and comments

N3C and member-produced publications and resources

N3C monthly newsletters

Other relevant articles and resources


N3C's greatest strength is our dedicated coalition membership of advocacy organizations, policymakers, and care professionals. N3C provides a platform for its diverse membership - policymakers and advocates, as well as those who develop and implement programs - to learn from each other's work and discuss how policies can support practice change and vice versa. Members convene at all-member meetings during the national conferences to share information, present issues, ask for feedback, and collaborate on finding ways to improve care coordination provisions on the national level. N3C’s Steering Committee is a dedicated group that meets monthly and circulates a monthly newsletter to all members, sharing relevant resources and updates and highlighting the work of member organizations. We also frequently invite guest speakers to join our conversations to build further collaborations and to better understand the connections between policy and practice.

If you are interested in joining N3C and in receiving our monthly newsletter and announcements, please sign up directly here, or contact N3C program chairs Robyn Golden or Pat Volland. Membership is free and is a wonderful way to connect with others doing this important work.

Steering committee

  • Bob Blancato, president, Matz, Blancato, & Associates
  • Jane Brock, medical director, Telligen Colorado
  • Lynn Friss Feinberg, senior strategic policy advisor, AARP Public Policy Institute
  • Robyn Golden, associate vice president of Population Health and Aging, Rush University Medical Center (N3C Co-chair)
  • Amy Gotwals, chief, Public Policy and External Affairs, National Association of Area Agencies on Aging
  • Joanne Handy, former president and CEO, Aging Services of California
  • Julianne Howell, senior advisor, health policy, County of San Diego Department of Health and Human Services
  • Anne Jessie, senior director, Clinical Operations, Evolent Health
  • Nancy Lundebjerg, chief executive officer, American Geriatrics Society
  • Heather L. Menne, social science analyst, Office of Performance and Evaluation, Administration for Community Living (Ex Officio Steering Committee member)
  • Katie Maslow, visiting scholar, Gerontological Society of America
  • Anne Montgomery, deputy director, Altarum's Center for Elder Care and Advanced Illness, Altarum Institute
  • Lori Peterson, CEO, Collaborative Consulting
  • Cheryl Schraeder, director of Policy and Practice Initiatives and clinical associate professor at the University of Illinois at Chicago College of Nursing
  • June Simmons, president and CEO, Partners In Care Foundation
  • Patricia Volland, director emeritus, Social Work Leadership Institute (N3C Co-chair)
  • Amy York, executive director, Eldercare Workforce Alliance

Contact us

Questions? Interested in learning more, or in discussing care coordination with us? Or, would you like to become a member and receive our newsletter? Please contact N3C co-chairs Pat Volland ( and Robyn Golden (