Nondiscrimination Policy

Nondiscrimination Policy

Rush University Medical Center, Rush Copley Medical Center and Rush Oak Park Hospital — collectively, "Rush University System for Health" — comply with applicable federal civil rights laws and do not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity and/or expression.

Rush University System for Health does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Rush University System for Health provides free aids and services to people with disabilities to communicate effectively with us. These include the following:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats and other formats)

Rush University System for Health provides free language services to people whose primary language is not English. These include the following:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact the patient advocate. If you believe we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance using the contact information below:

Rush University Medical Center/Rush Oak Park Hospital
Civil Rights Coordinator
600 S. Paulina Street, #403
Chicago, IL  60612
Phone: (312) 942-5239
Fax: (312) 942-2220
(TTY): (312) 942-2207

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, our civil rights coordinator is available to help you.

Rush Copley Medical Center
Patient Advocate
2000 Ogden Avenue
Aurora IL 60504
Phone: 630-978-4832
Fax:630-375-2833
(TTY): 630-978-6224
patientadvocate@rushcopley.com.

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, our patient advocate is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by email or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C., 20201
1-800-368-1019, 800-537-7697(TTY)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language Assistance

Language assistance services are available free of charge.

Español (Spanish)
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-312-563-2987 (TTY: 1-312-563-2987).

Polski (Polish)
UWAGA: jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-312-563-2987 (TTY: 1-312-563-2987).

繁體中文 (Chinese)
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。 請致電 1-312-563-2987 (TTY: 1-312-563-2987)。

한국어 (Korean)
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-312-563-2987 (TTY: 1-312-563-2987)번으로 전화해 주십시오.

Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-312-563-2987 (TTY: 1-312-563-2987).

العربية (Arabic)
ًملاحظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية متاحة لك مجان.1-312-563-2987اتصل بالرقم (TTY: 1-312-563-2987)

Русский (Russian)
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните по телефону 1-312-563-2987 (телетайп: 1-312-563-2987).

જરાતી (Gujarati)
ચના: જો તમજરાતી બોલતા હો, તો નન:શલ્ક ભાષા સહાય સવાઓ તમારા માટઉપલબ્ધ છ. ફોન ્કરો 1-312-563-2987 (TTY: 1-312-563-2987).

وُردُا(Urdu)
خبردار: اگر آپ اردو بولتے ہيں، تو آپ کو زبان کی مدد کی خدمات مفت ميں دستياب ہيں ۔ کال کريں.(TTY: 1-312-563-2987)1-312-563-2987

Tiếng Việt (Vietnamese)
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-312-563-2987 (TTY: 1-312-563-2987).

Italiano (Italian)
ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-312-563-2987 (TTY: 1-312-563-2987).

हिदी(Hindi)
ध्यान दें: यदद आप दिदी बोलते िैं तो आपके ललए मुफ्त में भयाषया सियायतया सेवयाएं उपलब्ध िैं1-312-563-2987(TTY: 1-312-563-2987) पर कॉल करें।

Français (French)
ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-312-563-2987 (ATS: 1-312-563-2987).

λληνικά(Greek)
ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-312-563-2987 (TTY: 1-312-563-2987).

Deutsch (German)
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-312-563-2987 (TTY: 1-312-563-2987).