Rush Copley Medical Center

If you need immediate attention for a serious issue, you should go to the emergency room at your nearest medical facility.

For primary care, existing patients can call their providers’ offices to set up an appointment and find out more about where they should go. It is also easy to schedule an appointment with the MyChart app.

Rush Copley Medical Group also provides a variety of services at multiple locations in the Aurora/Fox Valley area. Your primary care physician can make a referral and connect you with the appropriate location.

If you do not have an appointment, Rush Copley has several walk-in locations in Aurora, Oswego, Sugar Grove and Yorkville. You can learn more about these locations on our Rush Convenient Care page.

Typically, it is best to contact your insurance provider to find out which medical facilities, treatments and physicians are covered within their network. Your insurance company will be the best source of information.

There are a few other resources that can help. You can find answers to many of your questions on our Insurance page and a list of participating insurance networks and plans. Most of our physicians also list the insurance that they accept on their bio pages. If you know your doctor’s name, you can look them up on our Find a Doctor page, click on their profile and scroll to the “Insurance” section to see if your provider is listed.

There are many factors that can influence the cost of medical visits, treatments and procedures at Rush Copley, so it will vary and be specific to your care. But you can find the cost of some common services on our Cost of Care page.

If you have further questions, you can check our Billing page. You’ll find resources on financial assistance and insurance, as well as contact information so you can reach out directly to someone who can answer questions about the cost of your individual care.

Rush Copley Medical Records Department can answer all of your questions regarding your medical records and let you know the process for requesting records for a deceased relative. Visit our Medical Records page to get contact information for the department and download the forms that you’ll need to fill out to obtain your records.

You can also request your medical records through the MyChart app.

To see our visiting hours and information on the rules and processes for visitation, read through our Visiting Hours and Policies page.