Contact Us

Contact Us

If you're a patient or visitor at any of our Rush system hospitals, contact us with any questions you may have. Below you can find important phone numbers for our departments and services.

Rush University

  • Admissions: For information about admissions to Rush University, please call (312) 942-7100.
  • Graduate education and training programs: For information about our graduate education programs, please call (312) 942-5495 or email tina_conley@rush.edu.
  • More information: For more information on Rush University and its programs, visit our website here.

Press

  • Media relations: Our Media Relations team is available 24 hours a day, seven days a week. For information on news at Rush, please call (312) 942-6000 and enter pager ID number 1100. Contact a member of the Media Relations team. 

Don’t see what you need? You may find what you’re looking for by calling a phone number listed below for a specific hospital. We will respond to all relevant inquiries in a timely manner.

Please note, we are not able to respond to unsolicited sales pitches.

Rush University Medical Center

Rush University Medical Center
1620 W. Harrison St.
Chicago, IL 60612
Main number: (312) 942-5000

Billing and Payment

  • Hospital or Hospital Services Bills: For questions or concerns about your hospital bill, please call (312) 942-5693 or email billing_info@rush.edu.
  • Physician Office Bills: For questions or concerns about bills from your doctors' office, please call (312) 942-5693 or billing_info@rush.edu.
  • Financial Counselors: For information about financial assistance programs and hospital costs, please call (312) 942-5967 or email financial_counselor@rush.edu.

Patient services

  • Patient relations: For questions, feedback, compliments or concerns about services received at Rush, please call (312) 942-6979 or email patient_relations@rush.edu.
  • Hospital operator and patient information: To connect with your loved ones while they are being treated at Rush, please call (312) 942-5000.

Appointments and medical records

  • New patient appointments: To make an appointment as a new patient, please call (888) 352-RUSH (7874).
  • MyChart: For online prescription refills, test results and appointment scheduling for current patients, call (312) 563-6600 or log in to your MyChart account
  • Medical records: To request copies of your medical records, please call(312) 942-7262.

Careers

  • Human Resources: For job opportunities, employment verification and information about working at Rush, please call (312) 942-3456 or visit the Careers website.
  • Volunteer Services: For opportunities to volunteer at Rush, please call (312) 942-5574 or email volunteer_services@rush.edu.

Important phone numbers

Resources

ADA-Related Accommodations: (312) 942-5574

Admitting/Registration Department: (312) 942-5700

Billing Customer Service Line (312): 942-5693

Blood Center: (312) 942-5920

Bookstore: (312) 942-5845

Chaplain's Office: (312) 942-5571

Discharge Planning/Social Service: (312) 942-4343

Emergency Department: (312) 942-6428

Evening/Weekend Administration: (312) 942-3263, ID #7123

Financial Counselor: (312) 942-5967

Hospice Partners: (312) 733-8900

Interpreter Services: (312) 563-2987

Lost and Found: (312) 942-5678

Medical Records: (312) 942-7260

Office of Patient Rights: (312) 942-6603

Office of Philanthropy: (312) 942-6830

Parking Garage: (312) 942-6594

Patient Information: (312) 942-5000

Patient Relations Department: (312) 942-6979

Physician Referral Services: (888) 352-RUSH (7874)

Professional Building Pharmacy: (312) 563-2245

Poison Control Center: (800) 942-5969

Public Relations Department: (312) 942-5579

Radiology (X-Ray): (312) 942-5805

Security Department: (312) 942-5678

Television Repair Service: (312) 942-5990

Utilization Management Department: (312) 942-4343

Volunteer Services: (312) 942-5574

Gift shops

Atrium Court Shop: (312) 942-4246

Atrium Shop: (312) 942-4244

Ashland Addison Florists: (312) 947-1616

Libraries

Rush University Library: (312) 942-5950

Waud Resource Center: (312) 563-2700

State and Regulatory Agencies

Illinois Department of Public Health: (800) 252-4343

The Joint Commission: (800) 994-6610

Illinois Foundation for Quality Health Care (for Medicare patients): (800) 647-8089

Rush Copley Medical Center

Rush Copley Medical Center
2000 Ogden Ave.
Aurora, IL 60504
Main number: (630) 978-6200

Important Phone Numbers

Business Office/Customer Service: (630) 978-4990

Cancer Care Center: (630) 978-6250

Center for Pain Management: (630) 898-3835

Family Birth Center: (630) 978-6285

Gift Shop: (630) 978-4828

Medical Records: (630) 978-6786

Outpatient Center/Scheduling (X-ray, Imaging, MRI, Lab, CT): (630) 499-2300

Patient Advocate: (630) 978-4832

Physician Referrals: (630) 978-6700

Rush Copley Convenient Care (Sugar Grove): (630) 466-6000

Rush Copley Healthcare Center (Yorkville): (630) 466-8200

Rush Copley Healthplex: (630) 978-6280

TTY (Hearing Impaired): (630) 978-6224

24-hour Emergency Department: (630) 978-4810

Rush Oak Park Hospital

Rush Oak Park Hospital
520 S. Maple Ave.
Oak Park, IL 60304
Main number: (708) 383-9300

Important Phone Numbers

Gift Shop: (708) 660-2377

Healthy Motivations Community Events/Programs: (708) 660-2005

Human Resources: (708) 660-5674

Patient Billing: (866) 761-7813

Physician Referral/Program Registration: (708) 660-4636

Rush Outpatient Pharmacy: (708) 660-6822

Spiritual Care: (708) 660-5658

Volunteer Services: (708) 660-5684

24-hour Emergency Department: (708) 660-6000