Vizient has ranked Rush University Medical Center #1 for quality among the nation’s most prestigious academic medical centers. Learn more.

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Contact Us at Rush

Contact Us

Billing & Payment

Hospital or Hospital Services Bills

Questions or concerns about your hospital bill
(312) 942-5693

Physician Office Bills

Questions or concerns about bills from your doctors' office
(312) 942-5693

Financial Counselors

Information about financial assistance programs and hospital costs
(312) 942-5967

Appointments & Medical Records

New Patient Appointments

Make an appointment
(888) 352-RUSH (7874)


Online prescription refills, test results and appointment scheduling for current patients
Log in or sign up
(312) 563-6600

Medical Records

Request copies of your medical records
(312) 942-7262

Patient Services

Patient Relations

Questions, feedback, compliments or concerns about services received at Rush
(312) 942-6979

Hospital Operator and Patient Information

Connect to your loved ones while they are being treated at Rush
(312) 942-5000


Human Resources

Job opportunities, employment verification and information about working at Rush
(312) 942-3456

Volunteer Services

Opportunities to volunteer at Rush
(312) 942-5574

Rush University


(312) 942-7100

Graduate Education and Training Programs

(312) 942-5495

More Information

Visit our website


Media Relations

News about Rush and assistance for members of the media
(312) 942-6000, enter pager ID number 1100

Rush News

Visit the Rush News page to contact individual members of our Media Relations team

Don’t see what you need? You may find what you’re looking for by calling one of these important phone numbers at Rush or call the hospital operator at (312) 942-5000.

We will respond to all relevant inquiries in a timely manner.

Please note, we are not able to respond to unsolicited sales pitches.