Rush Connect+

Anyone age 18 or older can become a Rush Connect+ member.

We plan to offer a family membership option in the future that will include children, but for now, each individual adult must have their own membership.

Join Rush Connect+. You’ll need a MyChart account to join — if you don’t have an account, it’s easy to create one in just a few taps. Use promo code 'WELCOME' to get your first month of Rush Connect+ for just $1. Once you sign up, you’ll receive a welcome email explaining how to use your Rush Connect+ benefits.

If you have questions or need help signing up, call us at (312) 620-8008.

Visit our MyChart signup page to get started. Rush partners with CLEAR to securely verify your identity. You’ll enter your personal information, verify your identity and choose a username and password for your account.

Conditions we treat include acne, altitude sickness, anxiety, athlete's foot, bacterial vaginosis, bladder infections, burns, canker sores, chlamydia, colds, COVID-19, dental pain, depression, dermatitis, diaper rash, diarrhea, eczema, erectile dysfunction, flu, gastrointestinal conditions, genital herpes, gout attack, head lice, heartburn or acid reflux, heel pain, insect bites, jock itch, low back pain, male pattern baldness, mastitis, medication refill, motion sickness, oral thrush, pink eye, ringworm, rosacea, seasonal allergies, shingles, sinus infections, sties, strep throat, swimmer's ear, vaginal discharge, and vaginal yeast infections.

No, virtual specialty care is not included in your Connect+ membership. Your personal assistant can help you find the right provider and schedule an appointment in-person or virtually — whichever you prefer.

Rush Connect+ members can access virtual urgent care 24 hours a day, seven days a week, nationwide.

For a limited time, your first month of Rush Connect+ costs just $1 using the promo code "WELCOME". After that, you can choose between a monthly or annual membership. Rush Connect+ costs $19/month or $189/year. You’ll save more than 15% by choosing an annual membership.

As a Rush Connect+ member, you receive virtual urgent care visits at a reduced cost — just $18 for an e-visit (online questionnaire reviewed by a provider) or $40 for a video visit.

No, insurance is not needed. Rush Connect+ offers simple, upfront, discounted pricing for virtual urgent care visits that will be billed to your personal credit card. If you ever need Rush care beyond what's included, your Rush Connect+ personal assistant can help coordinate services and check your insurance benefits.

Any Rush care you receive beyond the Rush Connect+ virtual urgent care visits (for example, visits with a primary care provider or specialist, labs, or imaging) are not included in your membership and will incur fees that may be covered by your insurance provider.

Yes, Rush Connect+ virtual urgent care visits will be billed to Medicare. Once Medicare processes the claim and remits its portion, any remaining balance will become the patient's responsibility. You will then receive a subsequent bill directly from our billing partner for this amount. If you have supplemental Medicare coverage, you may need to submit your Rush Connect+ invoice to your supplemental plan for further coverage determination.

Your Rush Connect+ personal assistant is here to help you navigate a sometimes confusing and complex health care system. They can help you find the right specialist, schedule appointments, understand bills and otherwise be your consistent point of contact at Rush.

Rush Connect+ personal assistants are available seven days a week: Monday through Friday, 8 a.m. to 7:30 p.m., and Saturday through Sunday, 8 a.m. to noon.

You can contact your personal assistant by phone or through live chat in the My Rush mobile app seven days a week.

It’s easy. Look for the Rush Connect+ section in the My Rush mobile app or your MyChart account in the menu. Tap to start a visit, then select the reason for your visit and complete the questionnaire. You’ll receive a written treatment plan, and a copy will be made available in your MyChart account.

Yes. You can access your virtual visit records at any time through your account.

Rush Connect+ providers can prescribe certain medications as part of your care plan, if clinically appropriate. We do not provide prescriptions for pain medications or narcotics.

After you sign up for Rush Connect+, select “Rush MOB Pharmacy” as your preferred pharmacy when starting a visit. The Rush Medical Office Building (MOB) Pharmacy, located in Oak Park, will make sure your prescription is shipped to wherever you are. Our pharmacy team will call to confirm your prescription cost and delivery details.

When you receive a prescription through virtual urgent care or any Rush provider, our pharmacy team can ship it to your doorstep. Certain medications may not be eligible for delivery.

Prescription delivery is available in Illinois, Indiana, Arizona, Florida and Wisconsin.

You’ll receive your medication in 3-5 days. If you need your medication sooner, you can select next-day delivery for a $10 fee or have your prescription filled at a Rush pharmacy or other pharmacy of your choice.

Yes, your Rush primary care provider will receive a notification of your visit and will be able to view the after-visit summary, including prescriptions.

Rush Connect+ is designed for routine, non-emergency care. If your condition requires more specialized attention, your Rush Connect+ personal assistant can help connect you to the right provider at Rush and confirm your insurance coverage, if needed.

While you may not select a specific provider for virtual urgent care visits, all Rush Connect+ providers are board-certified and trained to treat a wide range of conditions with compassion and expertise.

You can access Rush Connect+ from any web-enabled device — smartphone, tablet, laptop or desktop. For the best experience, download the My Rush mobile app.

Rush Connect+ is a low-cost virtual health membership program that includes access to 24/7 virtual urgent care, along with daily access to a helpful Rush Connect+ personal assistant.

Rush Concierge Medicine is an elevated, membership-based primary care experience offering direct access to a concierge physician at Rush Hinsdale. Learn more about Rush Concierge Medicine.

Rush Connect+ provides around-the-clock access when you're not feeling well, with no waiting. With Rush Connect+, you have access to virtual urgent care anywhere in the U.S. Plus, you get access to a personal assistant who is available seven days a week to answer your questions.

For non-members seeking virtual urgent care, Rush Connect Virtual Urgent Care is only available for patients in Illinois and Indiana. In Illinois, virtual urgent care operates from 7:00 a.m. to 11:00 p.m. Self-pay visits with Rush Connect Virtual Urgent Care cost $99.

Meanwhile, your personal Rush Connect+ personal assistant can connect you with other Rush services — including Rush’s excellent primary care and top-ranked specialty care providers — virtually and in person. 

Rush Connect+ provides instant access 24/7 to virtual urgent care and seven days a week to a personal assistant who can provide a helping hand with your health care needs. The Rush Connect+ membership fee helps staff these services with experts who are here for you.

Rush will charge your credit card for the Rush Connect+ membership fee — either monthly or annually, depending on your choice during sign-up.

Rush partners with a third-party network of providers to deliver Rush Connect+ virtual urgent care that is available to you wherever you are — nationwide. We work closely together to ensure you have a great experience and always receive the highest quality care you have come to expect from Rush. For these visits, you will receive a credit card charge or bill from Virtual Care Services, rather than from Rush. For questions, you can call the number on the bill or reach out to your Rush Connect+ personal assistant, seven days a week.