If you have trouble getting to the doctor’s office, RUSH@Home care comes to you.
RUSH@Home is a primary care house calls program for people on Chicago’s West Side and in the near western suburbs.
Our team of primary care providers, certified medical assistants, nurses and social workers provides care and support to keep you or your loved one healthy and comfortable at home.
We can help you manage health conditions such as heart failure or asthma and make sure you’re on the right medications. Our social workers can help you and your family get other resources you might need, like house cleaning and food deliveries. And we care for caregivers, too: We’ll connect you with the RUSH Caregiver Initiative for support and services.
Whether you or the person you care for needs a checkup, medication refills, X-rays, bloodwork or other medical services, our RUSH@Home team has you covered. We accept all insurances that are accepted by RUSH primary care providers.
If you would like to support RUSH@Home, philanthropic gifts help ensure that this valuable program can continue to grow.
House call services provided by RUSH@Home
RUSH@Home offers the following services:
- In-home primary care
- Coordinating care with home health agencies, social services and other care providers
- In-home X-rays
- Ordering durable medical equipment
- Refilling medications
- Helping with advance care planning to make sure your health care wishes are honored
"This is a blessing to have somebody come to the house, especially when you have somebody who is Latina, a 92-year-old beautiful mother who has dementia and can't do anything for herself. Not a lot of seniors have this kind of service. I am very blessed to have you guys here."
— Carmen F., daughter of RUSH@Home patient Matilde
Am I eligible for house calls?
You can use RUSH@Home services if the following apply to you.
- You have two or more chronic conditions, such as diabetes, high blood pressure or asthma.
- You have trouble with daily activities like cleaning, shopping and walking.
- You’ve gone to the emergency room or been hospitalized in the past.
- You live in one of the Chicago or suburban ZIP codes listed below.
What areas does RUSH@Home serve?
You may be eligible for RUSH@Home care if you live in one of the following ZIP codes:
- Austin: 60639, 60644, 60651
- Bridgeport: 60616
- Chinatown: 60616
- Douglas: 60616
- East Garfield Park: 60612, 60624
- Forest Park: 60130, 60682
- Humboldt Park: 60622, 60624, 60647, 60651
- Lower West Side: 60608, 60616
- Near West Side: 60606, 60607, 60608, 60612, 60661
- North Lawndale: 60608, 60623, 60624
- Oak Park: 60301, 60302, 60303, 60304
- River Forest: 60305
- South Lawndale: 60623
- West Garfield Park: 60624
- West Town: 60612, 60622, 60642
How can I get started with RUSH@Home?
To learn more about RUSH@Home or sign up for services, you can do any of the following:
- Fill out our form to start the referral process.
- Call us at (312) 947-HOME (4663).
- Talk to your primary care physician or have them call us for more information.
Meet the RUSH@Home team
Elizabeth S. Davis, MD
Physician, Internal Medicine (General Medicine)
Sara Marin, MD
Physician, Internal Medicine (General Medicine)
Abbas Rizvi, MD
Physician, Geriatric Medicine
Jade Rodriguez, RN
Supervisory Registered Nurse
Jennifer Sgro, NP
Leticia Santana, CMA
Therese Byrne, LCSW
Nathaniel Powell, MSW, MA
"I see what needs to get done so that patients do not have barriers to their health care."
— Therese Byrne, LCSW, RUSH@Home social worker
Frequently asked questions about the RUSH@Home house calls program
We offer appointments from 8 a.m. to 4:30 p.m., Monday through Friday (except holidays). Providers are also available by phone during those hours. If you have questions for your provider outside those hours, a 24-hour phone line is available.
There are no program fees to participate. We will bill your insurance for the care that we provide.
RUSH@Home doesn’t charge any program fees. We bill your insurance for the care that we provide.
RUSH@Home accepts the same insurance plans as RUSH primary care providers.
Yes! Your RUSH@Home provider will manage all your medications, including refills.
Everyone is different, so during our first visit we’ll assess you to see how often you’ll need RUSH@Home visits. We'll work with you to make a schedule that fits your needs.
If you get regular care from a specialist, you’ll still need to see them in person or virtually. RUSH@Home providers can take care of your primary care needs and will work closely with your specialists and other providers.
Your home health nurse will continue to visit you as usual. They'll work with your RUSH@Home provider to deliver your care.
If you’re already in a home health wound care program with home visits from a nurse, your nurse will continue to visit you for wound treatment. If you need care through a home wound care program, we’ll enroll you for in-home wound care visits. Either way, your RUSH@Home provider will work with your wound care team to make sure your wound heals properly.
If you’re a RUSH@Home patient, we can schedule an urgent visit during our normal business hours (8 a.m. to 4:30 p.m., Monday through Friday). If it’s outside of normal business hours, or if you’re not a RUSH@Home patient but need an urgent home visit, call the RUSH Dispatch in-home urgent care service at (773) 739-6717. If you have a medical emergency, call 911.
Your gift to RUSH@Home will ensure we can continue delivering valuable at-home care to the patients who need it most. Make your gift to RUSH@Home online.
RUSH@Home receives support through a grant from the Home Centered Care Institute (HCCI). HCCI increases people’s access to home-based primary care through education, consulting, research and advocacy — because the future of health care is in the home. Click on the buttons below to view home-based primary care resources from HCCI.