Rush@Home

Rush@Home

A Rush provider with a patient

Rush@Home

An HCCI Practice Excellence Partner

Rush@Home is a house calls program that offers patients primary care in their own home.

An HCCI Practice Excellence Partner

Rush@Home is a house calls program that offers patients primary care in their own home.

If you have trouble getting to the doctor’s office, Rush@Home care comes to you.

Rush@Home is a primary care house calls program for people on Chicago’s West Side and in the near western suburbs.

Our team of primary care providers, certified medical assistants, nurses and social workers provides care and support to keep you or your loved one healthy and comfortable at home.

We can help you manage health conditions such as heart failure or asthma and make sure you’re on the right medications. Our social workers can help you and your family get other resources you might need, like house cleaning and food deliveries. And we care for caregivers, too: We’ll connect you with the Rush Caregiver Initiative for support and services.

Whether you or the person you care for needs a checkup, medication refills, X-rays, bloodwork or other medical services, our Rush@Home team has you covered. We accept all insurances that are accepted by Rush primary care providers.

If you would like to support Rush@Home, philanthropic gifts help ensure that this valuable program can continue to grow.

House call services provided by Rush@Home

Rush@Home offers the following services:

  • In-home primary care
  • Coordinating care with home health agencies, social services and other care providers
  • Bloodwork
  • Immunizations
  • In-home X-rays
  • Ordering durable medical equipment
  • Refilling medications
  • Helping with advance care planning to make sure your health care wishes are honored

"This is a blessing to have somebody come to the house, especially when you have somebody who is Latina, a 92-year-old beautiful mother who has dementia and can't do anything for herself. Not a lot of seniors have this kind of service. I am very blessed to have you guys here."

— Carmen F., daughter of Rush@Home patient Matilde

Am I eligible for house calls?

You can use Rush@Home services if the following apply to you.

  • You have two or more chronic conditions, such as diabetes, high blood pressure or asthma.
  • You have trouble with daily activities like cleaning, shopping and walking.
  • You’ve gone to the emergency room or been hospitalized in the past.
  • You live in one of the Chicago or suburban ZIP codes listed below.

What areas does Rush@Home serve?

You may be eligible for Rush@Home care if you live in one of the following ZIP codes:

  • Austin: 60639, 60644, 60651
  • Bridgeport: 60616
  • Chinatown: 60616
  • Douglas: 60616
  • East Garfield Park: 60612, 60624
  • Forest Park: 60130, 60682
  • Humboldt Park: 60622, 60624, 60647, 60651
  • Lower West Side: 60608, 60616
  • Near West Side: 60606, 60607, 60608, 60612, 60661
  • North Lawndale: 60608, 60623, 60624
  • Oak Park: 60301, 60302, 60303, 60304
  • River Forest: 60305
  • South Lawndale: 60623
  • West Garfield Park: 60624
  • West Town: 60612, 60622, 60642

How can I get started with Rush@Home?

To learn more about Rush@Home or sign up for services, you can do any of the following:

Meet the Rush@Home team

Elizabeth Davis, MD

Elizabeth S. Davis, MD
Physician, Internal Medicine (General Medicine)

Alexander Rackman, MD

Alexander Rackman, MD
Physician, Geriatric Medicine (General Medicine)

Headshot placeholder graphic

Anna Murphy, NP
Nurse Practitioner

Andrea Pabon, RN

Andrea Pabon, BSN, RN, CMSRN
Registered Nurse

Jennifer Sgro, NP

Jennifer Sgro, NP
Nurse Practitioner

Melanie Armstrong

Melanie Armstrong, CMA
Medical Assistant

Headshot placeholder graphic

Marquita Peggs, CMA
Medical Assistant

Matoya Peggs

Matoya Peggs, CMA
Medical Assistant

Leticia Santana

Leticia Santana, CMA
Medical Assistant

Therese Byrne

Therese Byrne, LCSW
Social Worker

Nathaniel Powell

Nathaniel Powell, MSW, MA
Program Manager

Michelle Samaniego

Michelle Samaniego
Clinic Coordinator

Frequently asked questions about the Rush@Home house calls program

When are Rush@Home house calls available?

We offer appointments from 8 a.m. to 4:30 p.m., Monday through Friday (except holidays). Providers are also available by phone during those hours. If you have questions for your provider outside those hours, a 24-hour phone line is available.

Is there a cost to participate in the Rush@Home program?

There are no program fees to participate. We will bill your insurance for the care that we provide.

Do I have to pay for the Rush@Home program?

Rush@Home doesn’t charge any program fees. We bill your insurance for the care that we provide.

Does Rush@Home take my insurance?

Rush@Home accepts the same insurance plans as Rush primary care providers.

Will my Rush@Home provider be able to refill prescriptions?

Yes! Your Rush@Home provider will manage all your medications, including refills.

How often will I be seen by Rush@Home?

Everyone is different, so during our first visit we’ll assess you to see how often you’ll need Rush@Home visits. We'll work with you to make a schedule that fits your needs.

I see a specialist. Will I still need to visit that doctor in person? Do I still need to see my other doctors?

If you get regular care from a specialist, you’ll still need to see them in person or virtually. Rush@Home providers can take care of your primary care needs and will work closely with your specialists and other providers.

I participate in a home health program. Will that continue, or will Rush@Home replace it?

Your home health nurse will continue to visit you as usual. They'll work with your Rush@Home provider to deliver your care.

If I have a wound, will it be treated through Rush@Home?

If you’re already in a home health wound care program with home visits from a nurse, your nurse will continue to visit you for wound treatment. If you need care through a home wound care program, we’ll enroll you for in-home wound care visits. Either way, your Rush@Home provider will work with your wound care team to make sure your wound heals properly.

Will I be able to get an appointment if I need to be seen right away?

If you’re a Rush@Home patient, we can schedule an urgent visit during our normal business hours (8 a.m. to 4:30 p.m., Monday through Friday). If it’s outside of normal business hours, or if you’re not a Rush@Home patient but need an urgent home visit, call the Rush Dispatch in-home urgent care service at (773) 739-6717. If you have a medical emergency, call 911.

How can I support Rush@Home?

Your gift to Rush@Home will ensure we can continue delivering valuable at-home care to the patients who need it most. Make your gift to Rush@Home online.

Rush@Home receives support through a grant from the Home Centered Care Institute (HCCI). HCCI increases people’s access to home-based primary care through education, consulting, research and advocacy — because the future of health care is in the home. Click on the buttons below to view home-based primary care resources from HCCI.