Specialty Pharmacy Services

RUSH Specialty Pharmacy is located in the Joan and Paul Rubschlager Building at RUSH University Medical Center. The pharmacy offers the following services:

  • Insurance verification and price authorization
  • Prescription fulfillment and refill management
  • Patient education and injection training
  • Ongoing monitoring to assess each medication for appropriateness, effectiveness, safety and adherence

Staff members are fluent in Spanish. We also have medical interpreters to help patients who speak languages other than English.

Contact us

Hours of operation

Monday through Friday: 8 a.m.to 5 p.m.

Our services

Our team at RUSH Specialty Pharmacy works directly with clinical teams to help manage complex, rare and chronic medical conditions that require specialized medication therapy. These conditions include the following:

  • Asthma
  • Atopic dermatitis
  • Crohn’s disease
  • Cystic fibrosis
  • Hepatitis C 
  • Movement disorders
  • Multiple sclerosis
  • Nasal polyps
  • Psoriasis
  • Rheumatoid arthritis
  • Ulcerative colitis

This list is not all inclusive.

Accepted medical carriers

  • Most major medical carriers
  • Medicare Part B
  • Medicaid
  • Third-party prescription benefit plans

Financial and co-pay assistance

Our specialty pharmacy has dedicated liaisons to help identify and obtain patient financial assistance services and programs. We have a referral program to help you with your co-pay so you do not miss taking your medication. We do not want you to go to the emergency room or be hospitalized if you can avoid it by taking your medications.

Billing inquiries

For questions on a bill from RUSH Specialty Pharmacy, please call 312-942-3444 and select option 2 then option 5.

Aids for people with disabilities

RUSH provides free communication aids and services to people with disabilities, such as the following:

  • Qualified sign language interpreters
  • Written information in other formats, such as large print, audio and accessible electronic formats

Interpreter services

RUSH provides free language services to people whose primary languages are not English, such as the following:

  • Qualified interpreters
  • Written information in other languages

Contact RUSH’s interpreter services: (312) 563-2987 (TTY: 1-312-563-2987).



ACHC Gold Seal of Accreditation

URAC Accreditation Seal