Eunice Reed


Building Community

Building Community

As a patient experience specialist at the RUSH Cancer Center, Eunice Reed offers hope and comfort each day to patients and their families. 

Whether it’s a smile, hug, conversation about a diagnosis or celebration of a milestone, Reed is there for them.   

“My focus is encouraging patients and their families to keep their spirits up and continue fighting,” she says. “I always let them know that I see them and that they are important.” 

Reed began volunteering at RUSH when her husband was being treated for cancer. Before long, she was offered a job, and she’s been at RUSH ever since. 

“They were so kind to the both of us, I just decided to volunteer, and they later hired me,” says Reed, who lives in Austin on Chicago’s West Side. “I never thought that those two events would lead me into working in my passion.”  

“My focus is encouraging patients and their families to keep their spirits up and continue fighting.”

What Reed appreciates most about RUSH is how it lives out its commitment every day — not only in how it cares for patients but also in its work on the West Side. 

“I see RUSH everywhere in my community,” she says. “Programs like New Moms and By the Hand Club for Kids that RUSH supports help make our communities better. I’m very proud and happy to be a part of RUSH.” 

During her time at RUSH, Reed has helped five West Side residents get jobs at the hospital. And as the RUSH Cancer Center moves into the Joan and Paul Rubschlager Building, Reed sees opportunity for more residents in her community.  

Her message to neighbors: “We welcome you here.”

For more information on opportunities at RUSH, visit


The new Joan and Paul Rubschlager Building is a destination for state-of-the-art outpatient care in cancer, neurosciences, digestive diseases and more. These stories of impact highlight what RUSH means to its patients, providers, employees and community — and illustrate how the Rubschlager Building supports RUSH in providing excellent patient care.