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Rush Hospitals Again Rated Among ‘Most Wired’

Rush University Medical Center has been named a Most Wired hospital for the 17th time.

CHICAGO – Rush University Medical Center and Rush Oak Park Hospital again have been included among the Most Wired hospitals in the nation in the annual Health Care's Most Wired survey, released last month by the American Hospital Association's Health Forum. The Medical Center received the designation for the 17th time and was listed for the sixth year in a row.

Conducted for the 19th time, the annual survey focused on health care systems and hospitals throughout the nation using clinical information systems that improve and enhance patient care and the patient experience.

“The digitization of health care has allowed Rush to innovate and advance interoperability to bring ‘care where you are and how you want it.’ We are transforming the health care experience within our community to become convenient and meaningful by giving providers the tools to get the right information at the right time in the right format, securely, and by putting the control of health information in the hands of the patient,” said Shafiq Rab, MD, MPH, CHCIO, FCHIME, chief information officer at Rush University Medical Center.

"Rush's adoption of electronic health records and the tools available to improve clinical quality, patient engagement and connectivity, and business processes is helping set new standards in the hospital industry," said Bruce Elegant, president and CEO of Rush Oak Park Hospital. "Rush Oak Park Hospital is proud to be on the cutting edge of IT and health care."

The Most Wired survey found that new tools are helping patients become more actively involved in their care and maintaining their health. These hospitals are using smart phones, telehealth and remote monitoring to create more ways for patients to gain access to health care services and to record health information.

Rush hospitals, for example, provide patients with the opportunity to gain access to their health record, request prescription renewals and exchange messages with their doctors using MyChart, a secure online patient portal. In addition, Rush’s use of digital communications technology to enhance patient care includes the following recent innovations:

  • The integration of social determinants of health into Rush's electronic health record system, enabling clinicians and social workers to “prescribe” community social resources such as shelter, food and clothing. The system allows clinicians to monitor, remind and assist patients in utilizing those resources while also determining where the most important resources are lacking within the community
  • A first of its kind video rounding system, which allows patient families to participate in clinical rounds remotely via video conference, from anywhere on any device
  • A mobile app for surgery patients to help them adhere to recommended protocols before and after their procedure that will help them recover faster
  • A medication adherence monitoring system that combines miniature digestible sensors encapsulated in medication with a wearable monitoring patch and a mobile app to record when patients have taken their medication and to remind them when they haven’t
  • Virtual doctor’s visits that allow patients to consult with a physician and receive a diagnosis and treatment plan online.
  • A telemedicine service program for movement disorders patients, enabling them to consult with doctors via videoconferencing without having and sparing them the difficulty of traveling to a physicians’ office

“The Most Wired hospitals are using every available technology option to create more ways to reach their patients in order to provide access to care,” said Rick Pollack, president and CEO of the American Hospital Association. “They are transforming care delivery, investing in new delivery models in order to improve quality, provide access and control costs.”

Conducted between Jan. 15 and March 15, 2017, the Health Care’s Most Wired survey and benchmarking study is a leading industry barometer measuring information technology use and adoption among hospitals nationwide. The survey of 698 participants, representing an estimated 2,158 hospitals — more than 39 percent of all hospitals in the U.S. — examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration. 

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