As we begin to reopen Rush University Children's Hospital for elective procedures and in-person care, we are putting your safety first. For information about COVID-19, see the latest updates from Rush and check out our pediatric FAQs for the most up-to-date information about our pediatric services. Rush accepts donations to support our response effort, staff, and patients and families.

Family Resources

Having a child in the hospital can be a stressful, difficult time for children and their families. Rush University Children's Hospital offers a number of resources and services to help support you and your child during your time at Rush.

Child Life Services at Rush offers children age-appropriate activities and education to help them cope with being hospitalized.
Our team at Rush University Children’s Hospital does everything possible to help keep you and your child comfortable during your stay.
We encourage families to tell their children why they are going to the hospital, and what will happen during their hospital stay.
We encourage parents, family members and caregivers to spend as much time as possible with their children when they are in the hospital.
Rush is located five minutes west of Chicago's Loop, and there are multiple public transportation options available for those visiting Rush's campus.
MyChart provides you with online access to your child's electronic medical record.
You can now save your child a trip to the pediatrician for common conditions with E-Visits at Rush, our online diagnosis and treatment system.
Rush's customer service representatives are available to answer questions about your hospital bill and payment-related concerns.
Rush University Children’s Hospital has a number of options for animal-assisted therapy for our patients.
Rush offers several financial assistance programs to help patients with their health care costs.
If you need medical information in a language other than English, Rush’s interpreter staff can help.
Rush offers bereavement support and services for families coping with the loss of a baby or child.
Rush's list of important phone numbers includes contact information for everything from the Blood Center to the gift shops.
When your child is facing a health crisis, the pastoral services team at Rush can help provide support and spiritual guidance.
The Family Advisory Council brings together families, clinicians and hospital employees — all with the common goal to improve patients’ experiences.
There are a number of hotels and accommodations near the Rush campus.
There are a number of convenient dining options available at Rush.
The gift and flower shops at Rush carry a wide range of items that can provide your child with a little pick-me-up in the hospital.
Rush's waiting areas offer amenities to help provide some comfort as your child is undergoing a procedure.
Customer service representatives and financial counselors at Rush can help you navigate and understand your insurance coverage.
Rush offers a range of pharmacy services, including prescription refills by telephone, low prices and a variety of delivery options.
Rush has three conveniently located ATM machines.
Rush’s resource centers offer a wide range of information, support and services for patients and families.
Rush has free Wi-Fi available in many public areas on its campus.
At Rush, you have access to a number of convenient business services to help you keep up with your life outside the hospital.