Family Resources

Having a child in the hospital can be a stressful, difficult time for children and their families. Rush University Children's Hospital offers a number of resources and services to help support you and your child during your time at Rush.

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Child Life Services

Child Life Services at Rush offers children age-appropriate activities and education to help them cope with being hospitalized.

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Amenities for Kids and Families

Our team at Rush University Children’s Hospital does everything possible to help keep you and your child comfortable during your stay.

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Preparing for Your Child's Visit

We encourage families to tell their children why they are going to the hospital, and what will happen during their hospital stay.

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Visiting Hours

We encourage parents, family members and caregivers to spend as much time as possible with their children when they are in the hospital.

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Directions and Parking

Rush is located five minutes west of Chicago's Loop, and there are multiple public transportation options available for those visiting Rush's campus.

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MyChart provides you with online access to your child's electronic medical record.

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E-Visits at Rush for Kids

You can now save your child a trip to the pediatrician for common conditions with E-Visits at Rush, our online diagnosis and treatment system.

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Pay Your Bill

Rush's customer service representatives are available to answer questions about your hospital bill and payment-related concerns.

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Animal-Assisted Therapy

Rush University Children’s Hospital has a number of options for animal-assisted therapy for our patients.

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Financial Services

Rush offers several financial assistance programs to help patients with their health care costs.

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Interpreter Services

If you need medical information in a language other than English, Rush’s interpreter staff can help.

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Bereavement Services

Rush offers bereavement support and services for families coping with the loss of a baby or child.

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Important Phone Numbers

Rush's list of important phone numbers includes contact information for everything from the Blood Center to the gift shops.

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Worship and Pastoral Services

When your child is facing a health crisis, the pastoral services team at Rush can help provide support and spiritual guidance.

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Family Advisory Council

The Family Advisory Council brings together families, clinicians and hospital employees — all with the common goal to improve patients’ experiences.

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Lodging and Overnight Stays

There are a number of hotels and accommodations near the Rush campus.

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Dining Options

There are a number of convenient dining options available at Rush.

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Gifts and Flower Shops

The gift and flower shops at Rush carry a wide range of items that can provide your child with a little pick-me-up in the hospital.

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Waiting Areas

Rush's waiting areas offer amenities to help provide some comfort as your child is undergoing a procedure.

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Customer service representatives and financial counselors at Rush can help you navigate and understand your insurance coverage.

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Rush offers a range of pharmacy services, including prescription refills by telephone, low prices and a variety of delivery options.

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Rush has three conveniently located ATM machines.

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Resource Centers

Rush’s resource centers offer a wide range of information, support and services for patients and families.

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Rush has free Wi-Fi available in many public areas on its campus.

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Business Services

At Rush, you have access to a number of convenient business services to help you keep up with your life outside the hospital.

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How can I support Rush University Children’s Hospital?

Your gift supporting Rush University Children’s Hospital will ensure we can continue delivering the highest quality care to our youngest patients. Make your gift online today.