Rush Copley's Patient and Family Advisory Council

Rush Copley's Patient and Family Advisory Council

Rush Copley’s Patient and Family Advisory Council (PFAC) includes patients, family members, community members and hospital staff who volunteer their time to be advisors.

Our goal is to strengthen collaboration between patients, family members and the health care team. What we learn should enable us to improve our patients’ experiences while continuing to deliver the highest standard of safe, comprehensive and compassionate health care.

What Are We looking for in a Patient and Family Advisory Council Member?

We seek individuals who represent a cross-section of our community and who have received care at Rush Copley Medical Center. Patients who were hospitalized or used outpatient services are eligible to apply for the council. We also seek patients’ family members to provide insight to the council.

Why Should You Serve?

  • Help others by sharing your ideas and experiences regarding Rush Copley. Your input helps us to learn and improve the way we communicate and deliver personal care.
  • Your opinion matters. Council members can influence the direction of activities, services and policies at the hospital, such as new programs or facility usage. You can help shape how services and policies unfold.
  • Learn more about programs that may benefit you or your family members.
  • Make a difference. This is your opportunity to create positive change in the lives of individuals and their families.

Sharing your thoughts and your experiences with the hospital can help ensure that the decisions made by Rush Copley are informed ones.

What Are the Time Commitments and Service Requirements of the PFAC?

The PFAC meets every other month for approximately 90 minutes. We ask council members to make a two-year commitment.

How Do I Apply?

If you are interested in serving on our Patient Family Advisory Council, please complete an application. Applications will be reviewed and candidates will be selected for an interview. For more information, please email carlos.salgado@rushcopley.com or call (630) 978-4826.