On Demand Virtual Specialty Care

Talking to a specialist just got easier, with video visits available today or tomorrow. Get help from a team you trust — whether you're treating an existing condition, dealing with new symptoms or seeking a second opinion. Available for both new and existing Rush patients.

With Virtual Specialty Care, you can schedule an appointment for available specialties same or next day. Take your one-on-one video visit with your provider anywhere you have access to a smartphone, computer or tablet. Right now, only patients in Illinois can use Virtual Specialty Care.

Wait time: Same-day or next-day appointments

Hours
Varies by Provider

Cost

Varies by insurance

How do I schedule my virtual specialty appointment?

  • Click on the "schedule your appointment now" button on the top of the page and select the specialty you need. Right now, virtual appointments are only available in cardiology, dermatology, ear-nose-throat (ENT) and urology.
  • We may have some questions about your health as part of the scheduling process. Complete the scheduling process, then select an available appointment time. That’s it!
  • You can schedule as a guest or with your MyChart account.

What happens when it’s time for my appointment?

  • When it’s time for your appointment, open MyChart or the My RUSH app. You will get a prompt that your provider is ready to connect.
  • Join the video chat on your smartphone or tablet.

What if I need a new prescription or a prescription refill?

  • Your specialist will send your prescription to the pharmacy of your choice.

Why can’t I see other medical specialties using Virtual Specialty Care?

  • Right now, only some medical specialties — cardiology, dermatology, ear-nose-throat (ENT) and urology — are available through virtual specialty care. If you need to see another kind of specialist, you can make an in-person appointment through the My RUSH app or on MyChart.

I’m having problems with MyChart. Who can help me?

  • If you have questions about MyChart or the My RUSH app, call the MyChart Helpline at (312) 563-6600.
     

Cost

Varies by insurance

Conditions Treated: Dermatology

  • Acne
  • Anti-aging skin care
  • Dandruff
  • Male hair loss
  • Rosacea

Ear-nose-throat

  • Allergies
  • Laryngitis
  • Snoring
  • Stuffy nose
  • Recurrent sinus infections

Heart

  • Cardiology second opinion
  • Heart disease
  • High blood pressure
  • High cholesterol

Urology

  • Erectile dysfunction
  • Frequent urination
  • Infertility
  • Kidney stones
  • Low testosterone
  • Premature ejaculation
  • Recurrent urinary tract infection
  • Urology second opinion