As we begin to reopen Rush University Medical Center for elective procedures and in-person care, we are putting your safety first. For information about COVID-19, see the latest updates. Rush accepts donations to support our response effort, staff, and patients and families.

Excellence is just the beginning.


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Emergency Department

Emergency Department at Rush

If you need immediate medical attention, call 911.

The Emergency Center at Rush is located at 1653 W. Congress Parkway, between Paulina Street and Ashland Avenue in the Tower hospital building. You can also access the Emergency Department from 1620 W. Harrison St., the main hospital entrance, where valet parking is available. See our Patients and Visitors section for directions and parking information.

In addition to providing fast, expert care for the full range of adult problems, the McCormick Foundation Center for Advanced Emergency Response is equipped to handle emergencies involving infants and children.

Rush’s 40,000-square-foot emergency center, open 24 hours a day, seven days a week, has 60 private treatment rooms. In case of a local or national disaster, the hospital lobby can be converted to handle mass casualties resulting from biological, chemical and other catastrophes.

Rush is an accredited stroke center and chest pain center.

If your case is not an emergency, Rush also has a walk-in care center on campus, open weekdays from 7:30 a.m. to 4 p.m.

Bringing the best care to our patients

When you support the emergency department, you allow our patients to experience the most innovative, leading-edge care and treatment. Make a gift online and transform emergency medicine at Rush.

Visitor check-in policy

When you arrive at Rush to visit a patient in the emergency department, you’ll need to check in at the information desk:

  • Bring a picture ID. When you arrive, you’ll be asked to show a government-issued photo ID, such as a driver’s license, state ID, U.S. military credentials, permanent resident card, readable international passport or matrícula consular ID.
  • Get your photo taken. Our information desk staff will scan your ID and will take a photo of you and any other visitors in your party who are 12 years or older.
  • Receive your visitor’s badge. They will then issue your visitor’s badge, which will include your first and last name, your destination, the date and your photo. Your badge will be valid for eight hours. After your badge expires, you can visit the information desk to get a new badge.
  • Wear your badge so it is easy to see. Please make sure your visitor’s badge is always visible while you are at the hospital. If it is not visible, any member of the Rush staff may ask you to show it to them.
  • Don’t forget to check out. When you are ready to leave Rush, please stop by a security post to check out of the hospital and return your visitor’s badge.
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Rush care, on-demand

Please note: Video visits are not for emergencies.
Get convenient care from home for COVID-19 concerns, cold/flu, UTI, seasonal allergies, minor injuries and more with on-demand video visits. Download the My Rush app to get started, or click here to learn more.

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