On Demand Virtual Urgent Care
Connect with a Rush urgent care provider for a video visit within 20 minutes, without needing an appointment. Be seen for 40+ urgent care conditions.
Get virtual urgent care now
Urgent care is the place to go for medical care that can’t wait but isn’t severe enough for the emergency room. Connect with a Rush provider for a video visit in as little as 20 minutes.
Virtual Visit
Be seen in about 20 minutes by video visit, without an appointment. Available for both new and existing Rush patients — adults and children older than 3 months. Open from 7 a.m. to 11 p.m. every day.
Start a video visitE-Visit
Fill out an online questionnaire, and a provider will respond to you via MyChart message with a treatment plan. E-Visits at Rush are available to patients 18 and older who have seen a provider at Rush in the past.
Log in to MyChart
Need help making an appointment? Call (888) 352-RUSH
We’re available Monday through Friday, 8 a.m. to 5 p.m., and Saturday, 8 a.m. to 1 p.m.
Conditions treated
Get help fast for more than 40 common conditions.
- Back pain
- Insect bites/stings
- Joint pain
- Minor burns
- Minor injuries
- Wound check
- Asthma
- Acid reflux
- Acne
- Allergies
- Anxiety
- Bronchitis
- Cellulitis
- Cold
- Cold sore
- Constipation
- Cough
- COVID-19
- Diaper rash
- Diarrhea
- Fever
- Flu
- Food poisoning
- Gout
- Headache
- Head lice
- Laryngitis
- Rash
- Red eye
- Shingles
- Sinus problems
- Stuffy nose
- Upper respiratory infections
- Urinary tract infection
- Vaginal irritation
- Viral infections
- Birth control refill
- Coping and stress
- EpiPen refill
- STD counseling
- Return to school assessments
- Return to work assessments
How virtual urgent care works
1. Log on
You can use MyChart or the My Rush app on your smartphone, tablet or computer. If you’re using MyChart, select On Demand: Virtual Urgent Care from the main menu. If you’re using the My Rush app, select Appointments > On-Demand Video Visits. You can get care immediately (within 20 minutes) or select a same-day appointment time that works for you.
2. Check in
Answer questions about your condition, and make sure we have the most up-to-date information.
3. Feel better soon
Our Rush providers can answer your questions, prescribe medication or connect you with follow-up care.
Cost varies by insurance plan or $99/visit self-pay
Easy scheduling! My provider had great bedside manner and was informative, helpful and patient.
Payment options
Rush makes it easy to pay for your On Demand visits.
If you have insurance with a participating plan, just confirm your insurance information when you schedule your visit and you will not need to pay an upfront fee today for your visit. We will submit a claim to your insurance provider after your visit and you will be responsible for any co-pays or coinsurance that may apply, as determined by your plan. More information on how Rush processes insurance is available on the insurance page. Insurance coverage for telehealth visits can vary. For questions about your coverage, contact your insurance provider.
If we do not have your insurance on file, if you do not currently have insurance coverage, or if you have coverage but elect to pay for this service out-of-pocket, you will pay $99 in advance of receiving this service.
By electing to pay out-of-pocket, you understand that by making this election you waive your right to subsequently bill a health plan for the item(s) and/or service(s) you are receiving today. You acknowledge and agree that you will pay directly for any items and/or services provided to you and Rush will not bill any other third party, including any federal or state health care program, for such items and/or services. By proceeding, you confirm that you have read and understand the statement about an election for restriction of disclosure of your personal information to your health plan for a service or item for which you have paid out-of-pocket and in full.
Choosing Rush
