Patient Resources

Phone Numbers for Patients

Patient Resources

Accepted Insurance
  • Aetna
  • Beech Street
  • Blue Cross Blue Shield
  • Cigna
  • Humana Medicare
  • Medicare
  • Multiplan
  • PHCS
  • Tricare
  • United HealthCare 
  • United HealthCare Medicare Advantage
  • US Department of Labor
  • Veterans Affairs
  • Worker's Compensation

We offer payment options through CareCredit. CareCredit works just like a credit card, but is exclusive for healthcare services. CareCredit is different from a regular credit card. Use it to pay for out-of-pocket expenses not covered by medical insurance, and special financing options are available that you may not be able to get with other cards.

Click here to apply or find out more about CareCredit.

One Medical Passport

One Medical Passport is a secure, HIPAA-compliant, web-based system that streamlines our admission process for patients, office staff and medical professionals.

Patients scheduled for procedures at our surgery center are asked to complete their medical history online using One Medical Passport well in advance of their procedure. Not only does this save patients time on the day of the procedure, but it also provides medical and office staff valuable health information about patients prior to their procedure.

Completing your medical history online using One Medical Passport is easy, and for most patients, takes less than 30 minutes. Please fill out the questionnaire accurately and completely. At any time, you may stop filling out the questionnaire and return to complete the form at a more convenient time.

What You Will Need to Fill Out the Online Form

Be sure to have the following information available before you start to fill out the online form:

  • Your health insurance information
  • The names, addresses and phone numbers of your physicians
  • A list of all medications you are taking, their dosage and frequency
  • A list of surgical procedures you have ever had
  • The name of the surgeon who will be performing your upcoming procedure

After you complete your medical history online, you will be able to print out a copy of your medical history and keep it for your records. In addition, you will be able to access your medical history online to review or update it.

Click here to login to One Medical Passport website.

View the registration guide if you need additional assistance.

Patient Financial Responsibility

Please be aware that RUSH Oak Brook Surgery Center has separate financial and billing policies and procedures from your surgeon’s office. You are most likely to receive three separate bills. One from the RUSH Oak Brook Surgery Center for facility services, one from your surgeon and one from the anesthesiologist. The surgeon and anesthesiologist charges are independent of the RUSH Oak Brook Surgery Center facility fee charge.

Please be advised that your services will be billed to your insurance plan. However, you are responsible for the payment of your in-network/out-of-network deductible, co-payments and/or co-insurance at the time of your procedure. These fees are mandated by your insurance carrier and cannot be waived.

Please be prepared to pay these fees at the time of service. We accept cash, check, and all major credit cards.

If financial assistance is needed, please see the CareCredit tab for more information or call (630) 472-2445 ext. 207 to speak with one of our insurance verification specialists.

Notice of Privacy Practice

The RUSH Oak Brook Surgery Center takes great care to protect your personal health information. This Notice of Privacy Practice describes how medical information about you may be used and disclosed and how you can get access to this information.

View our Notice of Privacy Practices.

Affordable Care Act (ACA) Nondiscrimination Notice

The RUSH Oak Brook Surgery Center abides by nondiscrimination policies. The information below is a requirement of Section 1557 of the Affordable Care Act and is provided to help people who may need assistance with the English language or translation to a different language.

View our Affordable Care Act (ACA) Nondiscrimination Notice.

Patient Rights and Responsibilities

Both our staff and our patients have rights and responsibilities that are the foundation of a successful partnership.

View our Patient Rights and Responsibilities summary.
View our language assistance services.

Request Medical Records

We want to make it as easy as possible for you to request copies of your medical records. In compliance with state and federal regulations, you must submit your request in writing.

How to request your records

  1. Download a form authorizing RUSH Oak Brook Surgery Center to release your health information.
  2. Fill out the information on the form, indicating the records you are requesting and the specific date of your visit.
  3. Sign the form and send it to the address below or to

RUSH Oak Brook Surgery Center
ATTN: Medical Records Department
2011 York Rd. Suite 3000
Oak Brook, IL 60523

Fee Schedule for Medical Record Requests

RUSH Oak Brook Surgery Center shall charge a fee for medical records which are not sent directly to another medical facility. There is no cost for records sent directly to another medical provider, hospital, clinic or doctor.

All patients requesting their records directly will be charged a flat fee of $6.50.

All other requests will be charged in alignment with the current fees as regulated by Illinois Code of Civil Procedure 735 ILCS 5/8-2001(d). Postage for records which are mailed will also be charged if applicable.

Please allow 7 to 14 days for processing.

If you have questions

Please contact the Medical Records Department with any questions.

Phone: (630) 472-2445 ext. 172

Call Today (630) 472-2445


2011 York Rd.
Suite 3000
Oak Brook, IL 60523

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Monday - Friday
6 a.m. - 5 p.m.