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Rush Transfer Center

A team of registered nurses are available 24 hours a day, seven days a week to coordinate acute interfacility transfers. The transfer team ensures efficient communication between the patient's physicians at the transferring facility and at Rush.

We evaluate transfer requests based on the patient's clinical urgency and the availability of resources at Rush. We manage nonemergent transfers on a case-by-case basis Monday through Friday, 8 a.m. to 8 p.m.

What you can expect from the Rush Transfer Center

When you call (312) NOW-RUSH (669-7874), you will speak directly to a registered nurse who will initiate the patient transfer process. As part of this process, you can expect the following:

  • Direct conversation with an attending physician at Rush during the intake evaluation
  • Timely evaluation of your transfer request
  • Collection of appropriate clinical information from the transferring facility
  • Periodic updates on the patient’s status to the referring physician and the patient's family members

We will ask for the following information to transfer a patient:

  • Patient's full name
  • Date of birth
  • Where the patient is located and contact phone number
  • Diagnosis

Download the Rush Transfer Center brochure, which includes a transfer process checklist. {PatientTransfer.pdf}

Transferring high-risk mothers and infants

Rush has been designated by the state of Illinois to serve as the regional center for a network of Chicago-area hospitals providing quality care to high-risk mothers and babies.

  • To transfer an obstetrics patient to Rush, call (312) NOW-RUSH (669-7874) and ask for a maternal-fetal physician for a consultation.
  • To transfer a critically ill patient, call (312) 947-8800 and ask for a neonatologist for a consultation.

Both numbers are staffed 24 hours a day. When you call, you will be asked to provide basic information on the patient, including clinical and insurance status.

Transferring patients with neurological emergencies

Rush offers referring physicians phone consultations and assistance with transfer from an attending neurologist or neurosurgeon 24 hours a day, seven days a week.

  • If you are a referring physician, you can contact the 2-BRAIN Program or Rush Transfer Center to transfer a patient with a neurological emergency.

Neurological emergencies include stroke, seizures, central nervous system infections, brain and spine trauma, and neuromuscular weakness.