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Volunteering Frequently Asked Questions

How do I get started as a volunteer?

To volunteer, please complete our volunteer application. After we receive and review it, we'll send you instructions about orientation and your health screening.

What happens at orientation?

You will meet the lead volunteer coordinator and complete some paperwork. You will learn about volunteer responsibilities, along with Rush's mission, history and policies and procedures. If you decide to proceed, you will be asked to complete a two-step tuberculosis screening test and mandatory quizzes.

Where do volunteers work?

Home base is in the Volunteer Services office, but you can serve anywhere in the Medical Center performing a variety of nonclinical duties.

  • Special Services volunteers help Rush in many ways, including the following:
    • Greeting and providing wheelchair transport to patients being admitted or discharged
    • Delivering flowers, mail, water and crafts
    • Cheering patients by playing cards or working on crafts together, reading aloud, or just being a good listener
    • Assisting staff with conferences and special events
    • Conducting tours for schools, community and professional groups
    • Providing clerical support
  • Department volunteers work throughout the Medical Center in almost every department, performing a variety of nonclinical services. Each department determines the availability of volunteer positions according to its needs. You can apply for a department-specific volunteer opportunity after logging 100 hours with Special Services.

Is there a minimum age for volunteering?

We accept volunteers age 17 and older. Internships and externships are not available through Volunteer Services.

Is there a time commitment?

We require all volunteers to commit to four hours of service once a week for a minimum of six months. Reference and recommendation letters will be accessible after 100 hours of service. We do not have weekend or evening opportunities.

How does Rush recognize the contributions of volunteers?

Our patients, their families and our staff appreciate our volunteers every day. In addition to ongoing informal recognition, all volunteers are invited to an annual volunteer recognition dinner where we present a number of awards for outstanding service.

Contact us

Volunteer Services
Mary Keane, volunteer coordinator lead
(312) 942-5574
mary_keane@rush.edu