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Patient & Visitor services Having a Procedure - When You Arrive

Arrival at Rush

Check in at the time provided by the Surgical Scheduling Office. This will be 1.5 to 2.5 hours prior to the scheduled start of your procedure. Check in at the Admitting/Registration desk, Atrium Building, 1650 W. Harrison St., fourth floor. The fourth floor of the parking garage provides direct access into the Atrium Building (see map). If you are valet parking or being dropped off, please check in at the admitting/registration desk, Brennan Pavilion, 1620 W. Harrison St., first floor.

If you need wheelchair transport, assistance is available at the valet entrance of the Brennan Pavilion, 1620 W. Harrison St. Once you are inside, a member of the guest relations staff can assist you.

When you arrive at the fourth floor of the Atrium Building (1) or at the first floor of the Brennan Pavilion (2), please proceed to admitting (see maps below). You will be asked to provide a photo ID (driver’s license or state ID) and an insurance card at this time.

You will receive a hospital wristband, which serves as your identification while you are in the hospital. You will find that this identification is checked many times while you are in the hospital. Sometimes it may seem too often, but this check is done to keep you safe.

After you have completed paperwork in admitting, you will be given directions to the check-in area of the floor where you are having your procedure. A staff member will greet you.

You will then be escorted to the Perioperative Care Unit (PCU), where you will have your temperature, pulse, blood pressure, height and weight taken and recorded. The nursing staff will review your chart, and you will change clothing for your procedure.

If you are scheduled to receive anesthesia, you will meet with the anesthesia team, who will start your intravenous (IV) access and administer any medications before your procedure.

Before your procedure you will be asked to sign consent forms to allow your doctors to perform the procedure and, if needed, a blood transfusion.

While your physician and the operating or procedure room staff prepare for your procedure, there will be a waiting period. If you have any questions or concerns during this time, please contact any of the PCU staff or ask to speak to our administrator of patient and family satisfaction. They will be happy to assist you.

Two or three family members or friends may stay with you at the discretion of staff until it is time for your procedure.

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