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Patient & Visitor services Smith Lounge FAQs

How long will the procedure take?

The length of each procedure varies, depending on the patient and the procedure. If your wait is longer than what you were told, please ask the receptionist to check on the patient's status.

When will we speak to the physician?

Most of the time, the physician will contact you during your wait in the Smith Family Lounge. The guest relations associate in the Smith Family Lounge will page you when the physician calls. Otherwise, you may see the physician later in the patient’s room.

How soon after the procedure can we visit?

Following a procedure, patients go to a recovery area for approximately one to three hours. Recovery times vary depending on the type of procedure and anesthesia used as well as the individual patient’s condition.

You will be notified which room your loved one is in and when he or she is ready to have visitors. In general, visitors are permitted only in the outpatient recovery areas, which have a limit of two visitors per patient. If a patient goes directly to surgical intensive care, you will be able to visit your loved one within a few hours after the procedure. 

When are visiting hours?

General visiting hours for the Medical Center are 9 a.m. to 9 p.m. Please contact the specific unit to find out if there are special guidelines or limited visiting hours.


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