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Patient & Visitor services Your Room

Your room is designed for your comfort. Any concerns or questions about your room should be directed to your nurse.

Hospital Bed

On most patient units, hospital beds are electronically operated and can be adjusted to several positions for your comfort and convenience. For your safety, the bed rails may be raised while you are sleeping, resting, recovering from surgery or taking certain medications. You can control the nurse call button, as well as bed adjustments, the television and lighting from your bed. A staff member will explain how to use the controls.

Bedside Table and Cabinet

Your over-the-bed table can be adjusted to make eating, reading or writing as comfortable as possible. The bedside cabinet provides storage space for your glasses, dentures, contact lenses and other personal items in their appropriate containers or cases. We advise you to keep your valuables at home. Although Rush has security guards posted throughout the Medical Center around the clock, Rush cannot assume responsibility for lost or stolen items.

Telephone

In most rooms, a bedside telephone is provided for your convenience. With the exception of intensive care units, each bed has its own telephone number so that you can receive calls directly. We ask that you receive your calls prior to 10 p.m. When calling a department or office within the Medical Center, you need to dial only the last five digits of the number. For example, to reach someone at 942-5000, dial 2-5000. To reach "312" area code numbers: Dial "9" + the number you are calling.

To reach all other area codes (for example "708," "847," "773," or "630"): Dial "9" + "1" + (area code) + the 7-digit number you are calling. TTY’s and other auxiliary aids are available free of charge to patients or their companions who are deaf or hard of hearing.

Television

After you have settled in to your room, we encourage you to turn on your television and view the "Welcome to Rush" patient orientation video. This program is available on channel 26 and will help you become familiar with your room, the staff and many of the services at the Medical Center.

All rooms have television and offer television service free of charge. All televisions are equipped with closed captioning. If you need assistance with your television, call ext. 2-5990. In consideration of other patients, play your television softly.

The television channels have been chosen to offer you a variety of network, entertainment, news, movie and sports programming. A listing of the television channels is available on the inside of the back cover of this booklet.


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