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Rush Transfer Center

To transfer a patient to Rush, call (312) NOW-RUSH (669-7874)

About the Rush Transfer Center

The Rush Transfer Center consists of a team of registered nurses who are available 24 hours a day, seven days a week to coordinate acute interfacility transfers. The transfer team ensures efficient communication between the patient's physicians at the transferring facility and at Rush.

Transfer requests will be evaluated based upon the patient's clinical urgency and the availability of resources at Rush. Nonemergent transfers are managed on a case-by-case basis Monday through Friday, 8 a.m. to 8 p.m.

What You Can Expect From the Rush Transfer Center

When you call (312) NOW-RUSH (669-7874), you will speak directly to a registered nurse who will initiate the patient transfer process. As part of this process, you can expect the following:

  • Direct conversation with an attending physician at Rush during the intake evaluation
  • Timely evaluation of your transfer request
  • Collection of appropriate clinical information from the transferring facility
  • Periodic updates on the patients status to the referring physician and the patient's family members

The following information will be requested to transfer a patient:

  • Patient's full name
  • Date of birth
  • Where the patient is located and contact phone number
  • Diagnosis

Transferring High-Risk Mothers and Infants

Rush has been designated by the state of Illinois to serve as the regional center for a network of Chicago-area hospitals providing quality care to high-risk mothers and babies. If you need to transfer an obstetrics patient to Rush, please call (312) 942-5073 and ask for a maternal-fetal physician for a consultation. If you need to transfer a critically ill patient, please call (312) 942-5068 and ask for a neonatologist for a consultation. Both numbers are staffed 24 hours a day. When you call, you will be asked to provide basic information on the patient, including clinical and insurance status.

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