The mission of Rush University Medical Center in Chicago is to provide the very best care for our patients. The methods used to schedule and assign nurse caregivers to patients are consistent with this mission. Nurses at Rush University Medical Center complete an orientation to the medical center as well as the area in which they work. The number of nurses and other caregivers working on patient care units are determined by the acuity of each patient and skills necessary to meet the care needs. The caregiver assignments are reviewed and changes made at the beginning of each shift by a registered nurse working on the unit.

The Illinois Hospital Report Card Act describes the information that patients, family members and the public may request, including the following nurse staffing information:

• Nurse assignment rosters
• Nursing schedules for each inpatient unit
• Methodology used to determine and adjust nurse staffing levels
• Information on staff training and orientation

Individual patients or their family members may contact the nurse in charge of the patient’s unit for information about nurse assignments.

Other persons requesting information under the Act are required to complete a Request for Information Illinois Hospital Report Card Act form before the information is disclosed. Once the form has been signed and submitted, Rush University Medical Center will then provide the appropriate information either verbally or in a format that may be viewed by the requestor.

A PDF version of the form can be obtained by using the link under Related Topics to the right of this page or by using the link below:

• Request for Information Illinois Hospital Report Card Act form

Once the form has been signed and submitted, Rush University Medical Center will then provide the appropriate information either verbally or in a format that may be viewed by the requestor.

These requests should be faxed to (312) 942-4010 or sent to Rush University Medical Center, Nursing Administration, Room 401 Jones, 1643 W. Congress Parkway, Chicago, Illinois 60612.

Individually identifiable patient, employee or licensed professional information will not be disclosed to the public.