Special policies apply for intensive care and other select units. Please check with the specific unit or the information desk at (312) 942-2560.
We ask that no more than two people visit a patient at one time.
Children under age 16 years are not permitted to visit unless special arrangements are made with the nurse in charge.
Visitors must check in at the Information Desk on the fourth floor of the Atrium or the Edward A. Brennan Entry Pavilion
on the first floor of the Tower (see map) to receive a special pass, which must be worn at all times while in the Medical Center.
If you have any questions during your visits, please don't hesitate to ask a staff member.
The terms “family” or “family member” are understood and interpreted to include the following:
Biological and/or legal family members (e.g., spouses, children, siblings, parents, grandparents)
Extended family members (e.g. grandchildren, nieces, nephews, uncles, aunts)
Other visitors of the patient’s choosing (e.g., domestic or civil union partners of the same or different sex, significant others, caretakers, guardians, agents, friends), irrespective of sexual orientation and gender identity.
Procedural Family Waiting Room
Family and friends waiting for patients during procedure should go to the Smith Lounge, located on the fourth, fifth and seventh floors of the Tower. Family and friends will be directed to the correct lounge after checking in with the receptionist on the fourth floor. The receptionist in the lounge checks on patients' progress throughout the day and keeps family and friends informed. You may call the Smith Lounge at (312) 942-5710.
Patient Family Liaison
A patient family liaison makes rounds every two hours to all family waiting areas. The liaison’s job is to keep you informed about your loved one’s status. Any time you need a status update, please have the guest relations associate in the Smith Family Lounge page the patient family liaison.
Wireless Internet Access
Free Wi-Fi is available in public areas of the Tower, the Atrium, Armour Academic Center and Johnston R. Bowman Health Center. All inpatient beds also have access to free wireless Internet.