Self-Pay (Uninsured) Discount, Financial Assistance (Charity Care) and Time Payments

In keeping with Rush University Medical Center’s mission to provide comprehensive, coordinated health care services to our patients, Rush offers several financial assistance programs to help patients with their hospital bills.

To help patients decide which is the right program for them, Rush offers the services of financial counselors and billing customer service representatives. These individuals will assist patients in completing financial application forms, obtaining an estimated cost of anticipated hospital services, and providing an explanation and copy of their hospital bill.

• Financial Assistance (Charity Care) / Full Write-Off
  After the financial counselor or customer service representative performs a financial assessment, the hospital bill can be discounted up to 100% if the patient’s income is 250% of the Federal Poverty Guidelines (family size adjusted) or less.
  
  
• Limited Income Program
  After a financial assessment of the patient’s income, the hospital will provide services at cost if the patient’s income level meets the appropriate criteria. For fiscal year 2009, a discount of 70% will be made from charges to write down a bill. A financial counselor or customer service representative will conduct a financial assessment to determine if the patient meets the maximum income level.
  
  
• Self-Pay Discount
  Patients without health insurance will automatically receive a 50% discount on their hospital bill.
  
  
• Payment Plan
  Patient can arrange for time payments with a financial counselor or customer service representative. After a financial assessment, the appropriate monthly payment will be assigned within a prescribed timeframe.

To be evaluated for financial assistance programs, download and complete the Request for Determination of Eligibility for Financial Assistance (Charity Care). After filling out the form, please mail it to Customer Service at 1700 W. Van Buren, Suite 161, Chicago, IL 60612.

• Current Federal Poverty Guidelines
• Federal Register Documentation on Charity Care

If you have any questions regarding a discount or payment plan, please call a financial counselor at (312) 942-5967. If you have already received services at Rush University Medical Center, please call a customer service representative at (312) 942-5693 or toll-free at (866) 761-7812.